Crisis intervention and critical incident stress management strategies and interventions can only be effectively delivered through a well-organized and orchestrated crisis response team. Team development and management skills are critical to the efficient and effective functioning of a crisis response team. This course is designed for anyone in a team leadership position or who aspires to contribute to the organization or continued development of a crisis support, CISM, or peer support team. The program is a valuable tool in the development and maintenance of these programs. The presentation will include discussion and activities to assist participants in applying the concepts presented.
Learning Objectives:
Describe the steps in team development and design and develop an action plan
Identify a team selection process and identify the desired team member characteristics
Discuss difficult team maintenance issues and method to address them
List methods to keep teams resilient and healthy to increase longevity
Describe key skills for successful leadership for the crisis response team
